Terms of Service
Last updated: 9 April 2026
1. Acceptance of Terms
By accessing or using Launch Ground ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Platform. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.
2. Description of Service
Launch Ground is a platform connecting South African startups with investors, mentors, and the broader entrepreneurial ecosystem. We provide tools for startup discovery, networking, and community engagement.
3. User Accounts
3.1 Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate your account at our discretion, including for violation of these Terms or fraudulent activity.
4. User Obligations
You agree NOT to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Upload malicious code, viruses, or harmful content
- Engage in spamming, phishing, or fraudulent activities
- Harass, abuse, or harm other users
- Impersonate others or misrepresent your affiliation
- Scrape, data mine, or use automated tools without permission
- Attempt to gain unauthorized access to our systems
5. Content and Intellectual Property
5.1 Your Content
You retain ownership of content you submit to the Platform. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of operating and promoting the Platform.
5.2 Our Content
All Platform content, design, logos, and trademarks are owned by Launch Ground or our licensors and are protected by intellectual property laws. You may not use our content without explicit permission.
5.3 Content Standards
You are responsible for ensuring your content is accurate, lawful, and does not violate third-party rights. We reserve the right to remove any content that violates these Terms.
6. Subscription Plans and Payments
6.1 Pricing
We offer Free, Lite, and Pro subscription plans. Pricing and features are subject to change with notice.
6.2 Billing
Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for recurring fees.
6.3 Refunds
Subscription fees are generally non-refundable. Contact us for specific refund requests which will be handled on a case-by-case basis.
6.4 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
7. Disclaimers and Limitation of Liability
7.1 Service "As Is"
The Platform is provided "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted, secure, or error-free service.
7.2 Investment Disclaimer
Launch Ground does not provide investment advice. Any investment decisions are made at your own risk. We are not responsible for the accuracy of startup information or the outcome of any investments.
7.3 Limitation of Liability
To the maximum extent permitted by law, Launch Ground shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
8. Indemnification
You agree to indemnify and hold Launch Ground harmless from any claims, damages, or expenses arising from your use of the Platform, your content, or your violation of these Terms.
9. Privacy
Your use of the Platform is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data practices.
10. Governing Law and Disputes
These Terms are governed by the laws of South Africa. Any disputes shall be resolved in the courts of South Africa. We encourage resolving disputes informally by contacting us first.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
12. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Launch Ground regarding use of the Platform.
13. Contact Information
For questions about these Terms, please contact us at:
Launch Ground
Email: legal@launchground.co.za
Address: The Core Office Park, Sunninghill, Sandton, 2157